These terms and conditions apply to the use of Online Store at www.khanbogdcashmere.com as well as the purchase of the products placed on our site, and all related services provided by us.

  1. The customer must agree with and confirm these terms and conditions to use and place orders on the online store.
  2. The order will be delivered to the address provided by the customer within 3 business days after the order is confirmed.
  3. Product labels for E-commerce are the property of Khanbogd Cashmere LLC. It is prohibited to copy, duplicate, imitate, or use the company logo, name, and other designs without authorization.
  1. The customers have the right to register to the site, edit and update their personal information and choose their preferred payment and shipping method available on our site.
  2. The customers should keep their login information to the site confidential. The customers are liable for all consequences of disclosing their information to third parties.
  3. The customers have the right to be provided and require detailed information (such as instruction, material, and composition) regarding the products and the services.
  4. The customers have the right to send complaints and requests regarding the information and services provided by the site.
  5. The customer should keep their registration information as well as other personal information (in the order, mobile number, delivery address, payment information) correct. The customers are responsible for all consequences of providing wrong information.
  1. We are liable to sell the products that have official rights and licenses to be traded in Mongolia and meet the official standards and to provide the customers with accurate information on our site http://www.khanbogdcashmere.com
  2. The personal information provided by the customer to place an order shall not be used for other purposes and be transferred to third parties.
  3. We are liable to provide the customers with all the information regarding placing the order and to deliver the order accurately to the customer.
  4. We have the right to modify, update, and fix all types of information and price of the products we are selling and the terms and conditions of our services.
  5. We are liable to settle the complaints due to the mistakes of our service.
  6. We have the right to reject the complaints if it is invalid and not caused by our service.